Privacy policy

Rejuvera

1. Introduction

This Privacy Policy describes how Rejuvera (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rejuveraskin.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

2. Data Collected

We collect the following data:

  • Personal information : such as name, email address, postal address, and telephone number that you provide to us directly by filling out forms on the Site. This data allows us to communicate with you effectively and process any requests or orders.

  • Browsing data : such as IP address, browser type, pages viewed, and length of visit. This information is collected through cookies and similar technologies. It helps us better understand how users interact with the Site, in order to continually improve our services.

  • Transactional data : If you make purchases on our Site, we may collect information relating to payment methods, delivery addresses, and orders. This data is essential to ensure the proper execution of the contracts you enter into with us and to ensure quality monitoring.

3. Purposes of Data Processing

Your data is collected and processed for the following purposes:

  • Order management : To process your orders, deliver products and services, and provide customer support. This also includes managing returns, refunds, and communicating the status of your orders.

  • Service improvement : to optimize your user experience and personalize your navigation on the Site. This includes analyzing navigation data to identify technical problems and improve the Site's functionality.

  • Marketing : To send you promotional information about our products and services, subject to your explicit consent. We may also provide you with personalized offers based on your preferences and purchasing behavior.

  • Security : To ensure the security of our Site, detect fraudulent activity, and protect our business interests. This includes monitoring suspicious connections and preventing threats.

4. Sharing Data

We may share your data with:

  • Third-party service providers : such as logistics companies, payment service providers, or marketing partners, to facilitate our business activities. These providers are required to respect the confidentiality of your data and only use it in connection with the services provided on our behalf.

  • Legal authorities : In the event that we are required to disclose your information in response to a legal process, a government request, or to comply with a legal obligation. We undertake to disclose only the information strictly necessary in such situations.

5. Data Retention Period

Your personal data is retained for the period necessary for the purposes for which it was collected, unless otherwise required by law. Data related to business transactions will be retained in accordance with tax and accounting requirements. We implement clear criteria to determine the retention period, and we ensure that your data is destroyed when it is no longer useful.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, loss, or disclosure. This includes the use of encryption technologies for sensitive information, as well as regular audits of our security systems. While we take precautions to protect your data, it is important to remember that no transmission system over the Internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

In accordance with current legislation, you have the following rights:

  • Right of access : You can request a copy of the data we hold about you. This allows you to check that the information is accurate and was collected lawfully.

  • Right of rectification : you can request the correction of your data if it is inaccurate or incomplete.

  • Right to erasure : You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

  • Right to restriction : You can request restriction of the processing of your data in certain cases, for example if you contest the accuracy of the data.

  • Right to object : you can object to the processing of your data for commercial prospecting purposes, or for reasons related to your personal situation.

  • Right to portability : You have the right to receive your data in a structured, commonly used, and machine-readable format. This allows you to transmit this data to another controller, if technically feasible.

To exercise your rights, please contact us at the following address: support@rejuveraskin.com . We undertake to process your request as quickly as possible and at the latest within thirty days.

8. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about how you use the Site, to improve our services and personalize your experience. Cookies allow us to better understand your preferences and provide you with relevant content. You can manage your cookie preferences through your browser settings, including disabling certain types of cookies.

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, along with the date of the update. We encourage you to review this policy regularly to stay informed of any changes that may affect the way we process your data. If the changes are substantial, we will notify you by email or other appropriate means.

10. Contact

If you have any questions about this privacy policy or the processing of your data, you can contact us at the following address: support@rejuveraskin.com. We are at your disposal to answer all your questions and provide you with any additional information you may need.

Updated date: July 28, 2025.